by in Blog, Data & AI

How Top Industries can benefit most from Data Science & AI 

Explore the revolutionary role of Data Science and AI in propelling industries forward. From reimagining retail strategies and transforming manufacturing operations to advancing healthcare and reshaping finance and telecom, delve into the benefits and real-world applications of these technologies. Learn how iLink Digital’s expertise can guide your business towards embracing AI-driven growth and efficiency.

by in Blog, Digital Engineering & AI

6 Guided Strategies for Microsoft Power Platform Implementation 

The Microsoft Power Platform offers organizations the ability to accelerate digital transformation with its low-code/no-code solutions. But successful implementation requires a guided approach. This article delves into seven key strategies, from identifying business objectives to acquiring executive sponsorship, that ensure a fruitful deployment and maximum benefits from the platform. Dive in to understand how to harness the full power of this Microsoft offering.

by in Blog, SIMS

Choosing the Right Cybersecurity Services Partner: Step-by-Step Guide

In this blog, we’ll guide you through the crucial process of selecting the perfect cybersecurity ally. Know that your choice has a ripple effect that can mean the difference between resilience and vulnerability. Learn how to assess your needs, evaluate expertise, assess security offerings, check for 24/7 monitoring and support, and review client feedback when choosing a cybersecurity partner. Explore why iLink Digital can be your trusted cybersecurity partner with proven expertise, comprehensive services, 24/7 monitoring, and a track record of client satisfaction. Make a wise choice for lasting security. Choose iLink Digital!

by in Blog, SIMS

Cybersecurity Awareness Training: Arm Your Team Against Digital Threats

While most organizations invest in state-of-the-art security solutions, there’s often an overlooked vulnerability that can be easily exploited – The Human Element. This weakest link in the cyber security chain is the root cause of 82% of data breaches, including social engineering attacks and errors or misuse.   To address this inherent vulnerability and build a resilient security […]

by in Blog, Digital Engineering & AI

Streamline Your Business with ServiceNow Bonding: Simplifying Integrations 

In today’s interconnected business landscape, seamless data exchange between systems is crucial for optimizing operations and driving efficiency. ServiceNow Bonding, a B2B software integration methodology, offers a solution by automating data exchange between two systems. Leveraging ServiceNow APIs, organizations can effortlessly connect with the ServiceNow platform, unlock its vast capabilities, and streamline their business processes. In this blog post, we explore the benefits, common use cases, and considerations of ServiceNow Bonding.

by in Blog, RPA

A New Way of Building Attended Automations with UiPath Apps, UiPath Forms & Triggers, and FromIo

Building attended automation is crucial for businesses seeking operational efficiency and improved user experiences. UiPath Apps, UiPath Forms & Triggers, and FromIo offer powerful tools to create efficient attended automations. Explore how these solutions empower organizations to streamline workflows, enhance user experiences, and boost productivity.

by in Blog, Salesforce

5 Tips to keep your Salesforce Org Health in Top Shape

As a business leader, it’s crucial to prioritize the health of your Salesforce org to ensure optimal sales and marketing operations. Neglecting its well-being can lead to decreased productivity, missed opportunities, and even data breaches. In this blog, we’ll delve into the concept of Salesforce org health, explain why it’s essential to check, and provide five actionable tips to keep your org in top shape. From maximizing efficiency and security to improving user adoption and data quality, these tips will help you maintain a robust and optimized Salesforce org for your business.

by in Blog, Data & AI

Ace your Qlik to Power BI Migration in 10 Steps

Are you planning to migrate from Qlik to Power BI? The process can be challenging, requiring careful planning and execution. But don’t worry, iLink Digital is here to help you ace your Qlik to Power BI migration in just 10 steps. With our expertise and resources, we provide useful information, best practices, and professional advice to ensure a seamless transfer while maintaining data integrity and maximizing Power BI’s robust features. Whether you’re a business owner, IT specialist, or data analyst, we’ve got you covered. Get ready to unlock the full potential of Power BI with iLink Digital.

by in Blog, Data & AI, Uncategorised

Why Your Business Should Migrate from Cognos to Power BI?

Learn why businesses are choosing to migrate from Cognos to Power BI and how it can maximize the value of their data. Explore the advantages of Power BI, such as seamless integration with the Microsoft ecosystem, user-friendly interface, flexible pricing options, advanced analytics capabilities, and continuous updates. Discover iLink Digital’s comprehensive 8-step migration process and unleash the full potential of Power BI for your organization.

by in Blog, Digital Engineering & AI

Modernization to Elevate IT Resilience: Answering Why & How? 

Discover how modernizing your systems can significantly improve your business’s IT resilience. In today’s ever-changing technology landscape, businesses must embrace modernization to strengthen their IT infrastructure and adapt to new challenges. This blog explores the reasons behind modernization and provides practical steps to enhance your business’s resilience.

by in Blog, Conversational AI

Chatbots for Customer Service: A Must in 2023?

Driven by artificial intelligence, chatbots are shaping the future of customer service with their transformative potential. Our blog presents a statistical analysis of their essentiality in 2023, based on current trends and forecasts, showing how they enhance customer interactions, reduce costs, and offer personalized experiences. With their ability to provide immediate responses and facilitate self-service, chatbots are becoming a requisite tool for businesses to remain competitive in the digital age.

by in Blog, Cloud

5 Strategies for Maximizing Business Value on Your Cloud Journey 

In today’s digital era, harnessing the power of the cloud has become an indispensable element for businesses to thrive and succeed. However, despite focused efforts, many enterprises still struggle to make the most out of their cloud investments. Challenges such as lack of strategy, inadequate planning, and insufficient expertise can hinder progress. To help businesses overcome these complexities and maximize the business value of their cloud journey, iLink presents five effective strategies in this blog post.

by in Blog, Salesforce

Maximizing Revenue and Driving Growth with Salesforce Revenue Intelligence 

In today’s data-driven business landscape, maximizing revenue and driving growth is crucial for companies to stay competitive. Salesforce Revenue Intelligence offers a suite of tools and features that provide valuable insights into sales and revenue. By leveraging data and analytics, businesses can make informed decisions about pricing, customer behavior, and market trends, leading to enhanced sales and marketing efforts. This article explores the importance of Salesforce Revenue Intelligence and how it helps organizations gain a competitive advantage, optimize sales performance, improve customer retention, and make data-driven decisions.

by in Blog, Data & AI, Uncategorised

Why Power BI is a Game-Changer for Your Business Intelligence Needs

Power BI is a powerful business intelligence tool that enables organizations to make data-driven decisions and gain a competitive edge. With its user-friendly interface, extensive security capabilities, real-time information, AI abilities, and constant upgrades, Power BI is the ideal tool for businesses of all sizes. In this article, we explore why Power BI is the most preferred platform in the market by looking at its six advantages as a business intelligence solution.

by in Blog

MULTI-TENANCY ON OUTSYSTEMS: Answering How & Why?

OutSystems is a low-code platform that offers multi-tenancy support, a critical feature for modern applications that serve multiple customers or tenants. Multi-tenancy allows each tenant to have its own data, settings, and customization options while sharing the same application. In this article, we outline the basic steps to get started with multi-tenancy on OutSystems, including understanding the multi-tenant architecture, defining your data model, creating tenant-specific configurations, implementing tenant isolation and security, testing your application, and deploying it to your production environment. By following these steps, you can build and deploy a robust and secure multi-tenant application on OutSystems that supports multiple customers or tenants.

by in Blog, Conversational AI

Conversational AI in Insurance Industry: Top Use Cases to Explore

Looking to explore the potential of Conversational AI in the insurance industry? Our in-depth blog post delves into the top use cases, including automated policy servicing, real-time premium calculation, claim process automation, and 24/7 customer support. Discover how CAI can improve customer experience and increase efficiency in the insurance sector. Read on to learn more!

by in Blog, Uncategorised

6 Technologies to help your Business Achieve Sustainability Goals in 2023

Many corporate leaders are also discovering that sustainability can deepen their organization’s sense of purpose and help engage and retain new talent. However, businesses are aware that it’s nearly impossible to achieve their sustainability goals without looking outside the traditional methods and embracing technological innovations. 

Let’s explore how technology is enabling companies worldwide to move beyond talk and take concrete actions toward a sustainable future.

by in Blog, RPA

Cloud-Based RPA: The Next Frontier in Automation

Automation has become a buzzword in the business world, and for a good reason. Companies are embracing Robotic Process Automation (RPA) technology to streamline operations, reduce costs, and improve productivity. One of the latest trends in automation technology is Cloud-Based Robotic Process Automation (RPA). It offers a new frontier in automation that can help businesses achieve higher levels of efficiency and cost savings.

by in Blog, Digital Engineering & AI, Uncategorised

Agile Technologies: Revolutionizing Business Efficiency and Innovation 

Businesses that use agile technologies have gained insights, worked faster, and built stronger relationships with their customers. In this blog, we’ll explore some of the most popular agile technologies that are helping businesses today, how using them improves business decisions making, and other benefits of including them:

by in Blog, Salesforce

Top 7 Salesforce Trends To Follow in 2023 

As one of the most powerful CRM platforms, Salesforce assists businesses to build customer databases and streamline operations. While a lot of businesses have reaped the benefits of Salesforce CRM, some are yet to utilize its full potential. In order to accomplish the same, businesses must understand completely what key Salesforce trends to follow in 2023. In this blog, we’ll delve into these prominent trends that will set the tone for the Salesforce industry this year.

by in Blog, Data & AI, Uncategorised

What is Data Mesh? | Architecture, Principles, and Benefits 

What is Data Mesh? Data mesh is a decentralized data architecture that groups data according to a particular business domain, such as sales, finance, marketing, and more. The idea behind the data mesh architecture is that data should be managed independently by specific business domains and not in one centralized data platform, thereby making the […]

by in Blog, Digital Engineering & AI

Copilot Studio Computer Use: How AI Agents Are Redefining RPA and UI-Based Automation

Introduction   Microsoft has introduced Computer Use in Copilot Studio as part of an early-access research preview, representing a major step forward in intelligent automation. This feature allows Copilot Studio agents to interact with websites and desktop applications just like a human—navigating graphical interfaces, clicking buttons, selecting menu options, and entering data. As a result, agents can work with virtually any system […]

by in Press Release

iLink Digital Earns Great Place To Work Certification for 2025

iLink Digital Earns Great Place To Work Certification for 2025 This recognition underscores the company’s continued commitment to building a people-first culture Pune, 23 December, 2025: iLink Digital, a global technology leader with 3,000+ experts across 24 offices, today announced that it has been Certified™ by Great Place To Work for 2025. This recognition reflects […]

by in Blog, Data & AI

Connected Intelligence: Unlocking Hidden Relationships with Graph Analytics in Microsoft Fabric

Introduction In today’s data-driven world, organizations have mastered collecting data — but most still struggle to understand how their data is connected and why certain business outcomes occur. Traditional analytics answers what happened.Graph Analytics answers why it happened. During our recent session — the first partner-led deep dive on Graph Analytics in Microsoft Fabric — […]

by in Blog, Salesforce

Insight to Impact in Seconds — Agentforce Transforms Every Signal into Smart Action

Businesses today are sitting on more CRM data than ever—customer interactions, sales activities, product usage, support cases, marketing engagement, and more. But having data is no longer the competitive advantage. Acting on it in real time is.  The reality for most organizations is simple: They have dashboards, forecasts, and insights… but teams still rely on manual decisions […]

by in Blog, Salesforce

How AI-Driven Salesforce is Reshaping Mid-Market CRM Delivery

Introduction  Mid-Market organizations are often referred as the “growth engine” of the economy that has never been more competitive. They’re expected to operate with the precision of enterprises and the agility of startups without enterprise-level budgets.   The challenges in managing customer relationships are clear and require immediate action. Many businesses find that CRM systems are intended to enhance connectivity […]

by in Blog, Data & AI

Stop Wasting Time: How Databricks Solves Your Toughest Data Integration Challenges

In today’s data-driven world, organizations are collecting enormous volumes of data across multiple systems — from SaaS applications and enterprise databases to IoT devices and streaming platforms. While having more data promises deeper insights, its value is realized only when it is efficiently ingested, integrated, and made accessible for analytics and AI initiatives.  This blog explores the […]

by in Blog, SIMS

Building AI-Ready Foundations: How to Prepare Your Data, Cloud, and Teams

In a world where AI is no longer just a “nice to have” but a strategic imperative, many organizations still struggle to realize its full potential. Despite the excitement around generative AI and automation, most enterprises find that true transformation doesn’t come from deploying a single model or tool—it comes from the groundwork that enables AI to […]

by in Blog, SIMS

AI + FinOps: The Dual Engine Driving Smarter Microsoft Cloud Management

The cloud promised limitless scalability and agility — but as enterprises expanded on Microsoft Cloud, they discovered that growth brings complexity. Costs fluctuate, visibility fades across teams, and every workload impacts the bottom line.  This is where AI and FinOps create balance. FinOps drives accountability and cost clarity, while AI adds intelligence through forecasting and predictive optimization. Together, they […]

by in Press Release

Domain Spoofing Agent by iLink Digital is now generally available within Microsoft Security Copilot

18-11-2025 | Bellevue, WA   iLink Digital, a global leader in digital transformation and an established Microsoft partner, proudly announces the general availability of its Domain Spoofing Agent in Microsoft Security Copilot. This milestone reinforces iLink’s commitment to strengthening enterprise cyber defense through intelligent, autonomous, and deeply integrated security solutions.  “AI is the force multiplier for defenders, and when partners bring their agentic […]

by in Blog, SIMS

5 Warning Signs Your Cloud Isn’t Ready for AI Workloads (and How to Fix Them)

There’s something deeply frustrating about watching your AI projects stall—not because of bad data or poor models—but because your cloud just can’t keep up. You’ve invested in the best frameworks, hired skilled data scientists, and built ambitious roadmaps. Yet, somewhere between model training and deployment, performance drops, costs spiral, or pipelines mysteriously fail.  If that sounds familiar, you’re not alone. Many enterprises […]

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