BUSINESS TRANSFORMATION THROUGH TECHNOLOGY

Insurance Outcomes

Policy Recommender

Personalize insurance buying experience with a recommender that understands and recommends the best insurance coverage tailored to the customer needs. Cross-sell and upsell related products, suggest add-ons to coverage based on the customer interactions and household information.

Transition from traditional IVR based customer service to an AI powered Virtual Agent that can provide the first level of support. With smart hand-offs, your Smart Virtual agent can seamlessly hand-off to a human agent with all the required context to keep the conversation engaging.

Faster Claims Processing

Provide the best in class support in the moment of crisis to your valued customers by way of a virtual agent that offers instant answers to their claims and service, 24×7, in the language they speak. With a customer first approach, the smart agent can proactively send updates about claims or complete a documentation requirement.

Educate

Understanding Insurance can be tough for your customers, especially during stressful times – when they have a medical emergency or a natural disaster. Demystify your insurance policies, coverages, inclusions and exclusions via a conversational agent with easy to use multi-media content.

Anytime Information Access

Provide instant answers to your customer queries with an AI powered virtual agent, reducing high touch call volumes and free up your high valued human resources for other value-added services.

Drive Sales

Target the millennials and take your products and services where your customers are, by adding new delivery channels in the popular social messaging platforms and smart speakers. Suggest ways to save money and proactively notify them on renewals.

Conversational Buy

Add a conversational layer to the insurance buying journey and improve the customer experience and expectations. Seamlessly extend the conversational experience across channels like Alexa, Google Assistant and Siri.

Machine Learning and AI are ideally suited to detect and alert potential frauds. Machine learning models can be used to automate claims processing and flag the suspicious ones for fraud patterns, thereby reducing the costs of insurance providers.

OCR Recognition

Insurance industry involves heavy usage of paper based documentation. OCR based applications enable automated document on-boarding, make business workflows more efficient and effective, while also improving customer experience.

CAPABILITIES TO DRIVE BUSINESS VALUE

Solutions

  • Reduce gaps between modern insurtech and traditional companies
  • Increase quality of service based on demand from digital native customers
  • Exceed expectations for tru-omni channel experience
  • Implement legacy application software and infrastructure
  • Leverage multiplicity of systems and interfaces
  • Reduce data integrity issues as a result of duplication
  • Generate product and platform innovation to target millenials
DEPTH DOMAIN EXPERIENCE

Emerging Technologies

Data Architecture

Our data warehouse solutions report data from multiple systems and  allow you to correlate data across claims and policy administration and create reports with appropriate security parameters. 

BI Reporting

We provide executive reporting with consistent tabular and graphical analysis to help you consolidate insurance data into consistent and actionable information. Design and develop web-based end-to-end solution frameworks. 

Measurable Returns

We build insurance KPI’s to manage fiscal integrity, reserves, profitability, rate structure and marketing effectiveness. Stay one step ahead and on track with your personalized goals. 

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com

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