by in Blog, Digital Experience

Modernization to Elevate IT Resilience: Answering Why & How? 

Discover how modernizing your systems can significantly improve your business’s IT resilience. In today’s ever-changing technology landscape, businesses must embrace modernization to strengthen their IT infrastructure and adapt to new challenges. This blog explores the reasons behind modernization and provides practical steps to enhance your business’s resilience.

by in Blog, Conversational AI

Chatbots for Customer Service: A Must in 2023?

Driven by artificial intelligence, chatbots are shaping the future of customer service with their transformative potential. Our blog presents a statistical analysis of their essentiality in 2023, based on current trends and forecasts, showing how they enhance customer interactions, reduce costs, and offer personalized experiences. With their ability to provide immediate responses and facilitate self-service, chatbots are becoming a requisite tool for businesses to remain competitive in the digital age.

by in Blog, Cloud

5 Strategies for Maximizing Business Value on Your Cloud Journey 

In today’s digital era, harnessing the power of the cloud has become an indispensable element for businesses to thrive and succeed. However, despite focused efforts, many enterprises still struggle to make the most out of their cloud investments. Challenges such as lack of strategy, inadequate planning, and insufficient expertise can hinder progress. To help businesses overcome these complexities and maximize the business value of their cloud journey, iLink presents five effective strategies in this blog post.

by in Blog, Salesforce

Maximizing Revenue and Driving Growth with Salesforce Revenue Intelligence 

In today’s data-driven business landscape, maximizing revenue and driving growth is crucial for companies to stay competitive. Salesforce Revenue Intelligence offers a suite of tools and features that provide valuable insights into sales and revenue. By leveraging data and analytics, businesses can make informed decisions about pricing, customer behavior, and market trends, leading to enhanced sales and marketing efforts. This article explores the importance of Salesforce Revenue Intelligence and how it helps organizations gain a competitive advantage, optimize sales performance, improve customer retention, and make data-driven decisions.

by in Blog, Data & AI, Uncategorised

Why Power BI is a Game-Changer for Your Business Intelligence Needs

Power BI is a powerful business intelligence tool that enables organizations to make data-driven decisions and gain a competitive edge. With its user-friendly interface, extensive security capabilities, real-time information, AI abilities, and constant upgrades, Power BI is the ideal tool for businesses of all sizes. In this article, we explore why Power BI is the most preferred platform in the market by looking at its six advantages as a business intelligence solution.

by in Blog


OutSystems is a low-code platform that offers multi-tenancy support, a critical feature for modern applications that serve multiple customers or tenants. Multi-tenancy allows each tenant to have its own data, settings, and customization options while sharing the same application. In this article, we outline the basic steps to get started with multi-tenancy on OutSystems, including understanding the multi-tenant architecture, defining your data model, creating tenant-specific configurations, implementing tenant isolation and security, testing your application, and deploying it to your production environment. By following these steps, you can build and deploy a robust and secure multi-tenant application on OutSystems that supports multiple customers or tenants.

by in Blog, Conversational AI

Conversational AI in Insurance Industry: Top Use Cases to Explore

Looking to explore the potential of Conversational AI in the insurance industry? Our in-depth blog post delves into the top use cases, including automated policy servicing, real-time premium calculation, claim process automation, and 24/7 customer support. Discover how CAI can improve customer experience and increase efficiency in the insurance sector. Read on to learn more!

by in Press Release

iLink Digital Featured by Siliconindia Magazine for Company Spotlight 2023

“Propelling Digital Transformation Journey with Next-Gen Solutions” – A leading digital transformation company iLink Digital has been chosen by Siliconindia Magazine for Company Spotlight 2023 in recognition of its outstanding contribution to the IT sector. Bothell, WA, April 10th, 2023 – The Company Spotlight, an annual feature of Siliconindia Magazine, highlights exceptional businesses that are propelling […]

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