Introduction  In today’s cloud-driven business landscape, organizations are struggling to reduce their IT operation costs without compromising the quality of services. The Microsoft Cloud Solution Provider (CSP) program is designed to empower organizations to enter the cloud market seamlessly, eliminating the complexities of managing multiple vendors. It provides a robust end-to-end customer relationship management infrastructure, […]

Have you ever considered how leading hospitals maintain seamless operations while ensuring exceptional patient care? Many healthcare organizations face significant challenges in running operations efficiently while meeting patient expectations. ServiceNow’s suite of products, powered by Generative AI, offers a robust solution to enhance both areas.  ServiceNow’s Now Assist simplifies managing regulatory and operational challenges by […]

Introduction  According to the RedHat survey, 95% of respondents consider application modernization as a critical priority for their organization’s success. Most of the forward-thinking organizations are already reaping the benefits of scalability, improved customer experience, and competitive advantage.   However, with an increasingly complex IT landscape, high rising costs, limited skills, and execution complexities, there is […]

According to the McKinsey Report, “By 2030, the insurance underwriting process will be completed in just a few seconds, driven by AI automation. The insurance industry is undergoing a technological revolution fuelled by the disruptive influence of AI. Traditional risk assessment, underwriting, and claim processing are often time-consuming and labor-intensive, underpinning the necessity for adopting […]

Bothell, WA, – iLink Digital is proud to be Certified™ by Great Place To Work® for the 2nd year in a row. The prestigious award is based entirely on what current employees say about their experience working at COMPANY. This year, 76% of employees said it’s a great place To Work – 19 points higher […]

Marketers empowered by accurate data can personalize messages and services to align with customer preferences and behaviors. Marketers require an intelligent, extensible, and flexible marketing analytics platform that can help in target accomplishments. This is where Salesforce’s Marketing Cloud Intelligence plays a pivotal role. The platform is designed to address the grave challenge of siloed […]

Salesforce introduced the Consumer Goods Cloud back in 2019, but the product buzz is still lingering in 2024. The solution was designed to revolutionize the existing paradigm and introduce a more connected and customer-centric consumer market. In this detailed blog, we will delve into every aspect of Consumer Goods Cloud that will help you understand how this solution is beneficial for your organization.  What is Salesforce […]

Salesforce solutions enable a complete transformation of your sales process, making it more agile and competitive. Sales Cloud is one such product that boasts features and products that allow sales reps to bag more deals and create stronger customer relationships through bespoke interactions. However, many organizations still struggle to get the most out of Salesforce’s […]

In 2010, Salesforce introduced its MVP program as an annual event to recognize and celebrate Trailblazer experts who mentored others in their Salesforce journey. In the Salesforce landscape, MVP is an abbreviation for Most Valuable Professional, and the title is evaluated every year, and not everyone gets renewed each year. What exactly is the MVP […]

We first heard about Salesforce Hyperforce in 2020; however, its widespread availability is a recent event. So, what is Salesforce Hyperforce, and what does it aim to achieve? Designed as an enhancement platform for the public cloud, Salesforce Hyperforce boasts a lot of potential in terms of scalability, security, efficiency, and growth. In this blog, […]