by in Blog, Data & AI

How Top Industries can benefit most from Data Science & AI 

Explore the revolutionary role of Data Science and AI in propelling industries forward. From reimagining retail strategies and transforming manufacturing operations to advancing healthcare and reshaping finance and telecom, delve into the benefits and real-world applications of these technologies. Learn how iLink Digital’s expertise can guide your business towards embracing AI-driven growth and efficiency.

by in Blog, Digital Engineering & AI

6 Guided Strategies for Microsoft Power Platform Implementation 

The Microsoft Power Platform offers organizations the ability to accelerate digital transformation with its low-code/no-code solutions. But successful implementation requires a guided approach. This article delves into seven key strategies, from identifying business objectives to acquiring executive sponsorship, that ensure a fruitful deployment and maximum benefits from the platform. Dive in to understand how to harness the full power of this Microsoft offering.

by in Blog, SIMS

Choosing the Right Cybersecurity Services Partner: Step-by-Step Guide

In this blog, we’ll guide you through the crucial process of selecting the perfect cybersecurity ally. Know that your choice has a ripple effect that can mean the difference between resilience and vulnerability. Learn how to assess your needs, evaluate expertise, assess security offerings, check for 24/7 monitoring and support, and review client feedback when choosing a cybersecurity partner. Explore why iLink Digital can be your trusted cybersecurity partner with proven expertise, comprehensive services, 24/7 monitoring, and a track record of client satisfaction. Make a wise choice for lasting security. Choose iLink Digital!

by in Blog, SIMS

Cybersecurity Awareness Training: Arm Your Team Against Digital Threats

While most organizations invest in state-of-the-art security solutions, there’s often an overlooked vulnerability that can be easily exploited – The Human Element. This weakest link in the cyber security chain is the root cause of 82% of data breaches, including social engineering attacks and errors or misuse.   To address this inherent vulnerability and build a resilient security […]

by in Blog, Digital Engineering & AI

Streamline Your Business with ServiceNow Bonding: Simplifying Integrations 

In today’s interconnected business landscape, seamless data exchange between systems is crucial for optimizing operations and driving efficiency. ServiceNow Bonding, a B2B software integration methodology, offers a solution by automating data exchange between two systems. Leveraging ServiceNow APIs, organizations can effortlessly connect with the ServiceNow platform, unlock its vast capabilities, and streamline their business processes. In this blog post, we explore the benefits, common use cases, and considerations of ServiceNow Bonding.

by in Blog, RPA

A New Way of Building Attended Automations with UiPath Apps, UiPath Forms & Triggers, and FromIo

Building attended automation is crucial for businesses seeking operational efficiency and improved user experiences. UiPath Apps, UiPath Forms & Triggers, and FromIo offer powerful tools to create efficient attended automations. Explore how these solutions empower organizations to streamline workflows, enhance user experiences, and boost productivity.

by in Blog, Salesforce

5 Tips to keep your Salesforce Org Health in Top Shape

As a business leader, it’s crucial to prioritize the health of your Salesforce org to ensure optimal sales and marketing operations. Neglecting its well-being can lead to decreased productivity, missed opportunities, and even data breaches. In this blog, we’ll delve into the concept of Salesforce org health, explain why it’s essential to check, and provide five actionable tips to keep your org in top shape. From maximizing efficiency and security to improving user adoption and data quality, these tips will help you maintain a robust and optimized Salesforce org for your business.

by in Blog, Data & AI

Ace your Qlik to Power BI Migration in 10 Steps

Are you planning to migrate from Qlik to Power BI? The process can be challenging, requiring careful planning and execution. But don’t worry, iLink Digital is here to help you ace your Qlik to Power BI migration in just 10 steps. With our expertise and resources, we provide useful information, best practices, and professional advice to ensure a seamless transfer while maintaining data integrity and maximizing Power BI’s robust features. Whether you’re a business owner, IT specialist, or data analyst, we’ve got you covered. Get ready to unlock the full potential of Power BI with iLink Digital.

by in Blog, Data & AI, Uncategorised

Why Your Business Should Migrate from Cognos to Power BI?

Learn why businesses are choosing to migrate from Cognos to Power BI and how it can maximize the value of their data. Explore the advantages of Power BI, such as seamless integration with the Microsoft ecosystem, user-friendly interface, flexible pricing options, advanced analytics capabilities, and continuous updates. Discover iLink Digital’s comprehensive 8-step migration process and unleash the full potential of Power BI for your organization.

by in Blog, Digital Engineering & AI

Modernization to Elevate IT Resilience: Answering Why & How? 

Discover how modernizing your systems can significantly improve your business’s IT resilience. In today’s ever-changing technology landscape, businesses must embrace modernization to strengthen their IT infrastructure and adapt to new challenges. This blog explores the reasons behind modernization and provides practical steps to enhance your business’s resilience.

by in Blog, Conversational AI

Chatbots for Customer Service: A Must in 2023?

Driven by artificial intelligence, chatbots are shaping the future of customer service with their transformative potential. Our blog presents a statistical analysis of their essentiality in 2023, based on current trends and forecasts, showing how they enhance customer interactions, reduce costs, and offer personalized experiences. With their ability to provide immediate responses and facilitate self-service, chatbots are becoming a requisite tool for businesses to remain competitive in the digital age.

by in Blog, Cloud

5 Strategies for Maximizing Business Value on Your Cloud Journey 

In today’s digital era, harnessing the power of the cloud has become an indispensable element for businesses to thrive and succeed. However, despite focused efforts, many enterprises still struggle to make the most out of their cloud investments. Challenges such as lack of strategy, inadequate planning, and insufficient expertise can hinder progress. To help businesses overcome these complexities and maximize the business value of their cloud journey, iLink presents five effective strategies in this blog post.

by in Blog, Salesforce

Maximizing Revenue and Driving Growth with Salesforce Revenue Intelligence 

In today’s data-driven business landscape, maximizing revenue and driving growth is crucial for companies to stay competitive. Salesforce Revenue Intelligence offers a suite of tools and features that provide valuable insights into sales and revenue. By leveraging data and analytics, businesses can make informed decisions about pricing, customer behavior, and market trends, leading to enhanced sales and marketing efforts. This article explores the importance of Salesforce Revenue Intelligence and how it helps organizations gain a competitive advantage, optimize sales performance, improve customer retention, and make data-driven decisions.

by in Blog, Data & AI, Uncategorised

Why Power BI is a Game-Changer for Your Business Intelligence Needs

Power BI is a powerful business intelligence tool that enables organizations to make data-driven decisions and gain a competitive edge. With its user-friendly interface, extensive security capabilities, real-time information, AI abilities, and constant upgrades, Power BI is the ideal tool for businesses of all sizes. In this article, we explore why Power BI is the most preferred platform in the market by looking at its six advantages as a business intelligence solution.

by in Blog

MULTI-TENANCY ON OUTSYSTEMS: Answering How & Why?

OutSystems is a low-code platform that offers multi-tenancy support, a critical feature for modern applications that serve multiple customers or tenants. Multi-tenancy allows each tenant to have its own data, settings, and customization options while sharing the same application. In this article, we outline the basic steps to get started with multi-tenancy on OutSystems, including understanding the multi-tenant architecture, defining your data model, creating tenant-specific configurations, implementing tenant isolation and security, testing your application, and deploying it to your production environment. By following these steps, you can build and deploy a robust and secure multi-tenant application on OutSystems that supports multiple customers or tenants.

by in Blog, Conversational AI

Conversational AI in Insurance Industry: Top Use Cases to Explore

Looking to explore the potential of Conversational AI in the insurance industry? Our in-depth blog post delves into the top use cases, including automated policy servicing, real-time premium calculation, claim process automation, and 24/7 customer support. Discover how CAI can improve customer experience and increase efficiency in the insurance sector. Read on to learn more!

by in Blog, Uncategorised

6 Technologies to help your Business Achieve Sustainability Goals in 2023

Many corporate leaders are also discovering that sustainability can deepen their organization’s sense of purpose and help engage and retain new talent. However, businesses are aware that it’s nearly impossible to achieve their sustainability goals without looking outside the traditional methods and embracing technological innovations. 

Let’s explore how technology is enabling companies worldwide to move beyond talk and take concrete actions toward a sustainable future.

by in Blog, RPA

Cloud-Based RPA: The Next Frontier in Automation

Automation has become a buzzword in the business world, and for a good reason. Companies are embracing Robotic Process Automation (RPA) technology to streamline operations, reduce costs, and improve productivity. One of the latest trends in automation technology is Cloud-Based Robotic Process Automation (RPA). It offers a new frontier in automation that can help businesses achieve higher levels of efficiency and cost savings.

by in Blog, Digital Engineering & AI, Uncategorised

Agile Technologies: Revolutionizing Business Efficiency and Innovation 

Businesses that use agile technologies have gained insights, worked faster, and built stronger relationships with their customers. In this blog, we’ll explore some of the most popular agile technologies that are helping businesses today, how using them improves business decisions making, and other benefits of including them:

by in Blog, Salesforce

Top 7 Salesforce Trends To Follow in 2023 

As one of the most powerful CRM platforms, Salesforce assists businesses to build customer databases and streamline operations. While a lot of businesses have reaped the benefits of Salesforce CRM, some are yet to utilize its full potential. In order to accomplish the same, businesses must understand completely what key Salesforce trends to follow in 2023. In this blog, we’ll delve into these prominent trends that will set the tone for the Salesforce industry this year.

by in Blog, Data & AI, Uncategorised

What is Data Mesh? | Architecture, Principles, and Benefits 

What is Data Mesh? Data mesh is a decentralized data architecture that groups data according to a particular business domain, such as sales, finance, marketing, and more. The idea behind the data mesh architecture is that data should be managed independently by specific business domains and not in one centralized data platform, thereby making the […]

by in Blog, SIMS

Cloud Cost Optimization: 5 Proven Strategies to Cut Cloud Spend in 2025

Introduction  Cloud spending is skyrocketing but so is waste. Many organizations facing rising Azure and Microsoft 365 bills have become a recurring pain point. IT leaders are often blindsided by unexpected invoices, finance teams lack granular cost visibility, and business units overspend on unused or underutilized resources.   With global cloud expenditure projected to reach $723.4 billion […]

by in Blog, SIMS

AI Infrastructure: GPU vs. CPU vs. FPGA — Choosing the Best Compute for Your AI Workloads

Introduction  AI infrastructure is evolving at an unparalleled pace. One of the most critical decisions for AI practitioners and enterprises is selecting the right computational hardware: GPU, CPU, or FPGA that directly impacts the scalability, efficiency, and cost-effectiveness of AI initiatives.  According to Flexera’s recent State of the Cloud report, 84% of organizations identify managing cloud […]

by in Blog, SIMS

Smarter Microsoft Licensing Strategies for the AI-Driven Enterprise

Introduction: The AI Imperative and Licensing Complexity  Artificial intelligence is fundamentally reshaping enterprise operations and is now a vital force driving business transformation. Companies are seamlessly integrating AI into their operations with powerful tools like Microsoft Copilot, Azure AI, and Dynamics 365 intelligence.   However, it’s important to recognize a significant challenge: as the adoption of […]

by in Blog, SIMS

Cloud Cost Optimization: 5 Proven Strategies to Cut Cloud Spend in 2025

Introduction  Over the past few decades, Remote Monitoring and Management (RMM) platforms have been the backbone of MSP operations, ensuring endpoint health, delivering patches, and enabling remote access at scale. They were well-suited to an era when the primary challenge was managing distributed desktops and servers.  However, 60% of MSPs report moderate-to-high burnout, and half […]

by in Beak, Blog

Best RMM Tools for MSPs in 2025: How AI-Native Platforms Redefine IT Operations

Introduction  Over the past few decades, Remote Monitoring and Management (RMM) platforms have been the backbone of MSP operations, ensuring endpoint health, delivering patches, and enabling remote access at scale. They were well-suited to an era when the primary challenge was managing distributed desktops and servers.  However, 60% of MSPs report moderate-to-high burnout, and half […]

by in Blog, Digital Engineering & AI

Web and Mobile App Development Using Microsoft Power Platform and Progressive Web Apps

Introduction Digital-first businesses today face a growing challenge: how to deliver seamless mobile and web applications quickly, at scale, and without ballooning costs. Traditional app development cycles often stretch for months, requiring specialized skills, high budgets, and lengthy app store approvals. Meanwhile, customers and employees expect instant, app-like experiences that work flawlessly across devices. This […]

by in Blog, Digital Engineering & AI

From Automation to Intelligence: How AI Is Transforming Enterprise Data Migration

Introduction: Migration as the New Innovation Bottleneck  Cloud migration is no longer just an IT milestone — it is a strategic imperative. IDC predicts that over 90% of global enterprises will depend on hybrid or multi-cloud architectures by 2025, with data migration forming the backbone of this shift. Yet, the journey is fraught with challenges. […]

by in Blog, Salesforce

6 Proven Ways to Overcome Post-Implementation Challenges in Salesforce

Introduction  For many enterprises, the day Salesforce goes live is celebrated as a milestone — but it’s only the beginning. The real challenge starts post-implementation, when organizations discover that adoption, data integrity, and process alignment don’t automatically follow the technology.  But here’s the truth: going live is the easy part.  The real test begins post-implementation, […]

by in Blog, Salesforce

Fixing the Broken Customer Journey: How Salesforce AI Powers Seamless Engagement Across Channels

Why Customer Journeys Are Still Broken in 2025   Customers today aren’t comparing you to your closest competitor — they’re comparing you to the best experience they’ve ever had. Whether it’s a one-click Amazon purchase or Netflix serving the perfect recommendation, expectations are being reset in every interaction.  The gap between those expectations and what […]

by in Blog, Data & AI

Your Operational Data Just Became Your Smartest Business Agent 

Microsoft Fabric’s new Digital Twin transforms siloed operational data into intelligent agents that predict, optimize, and act autonomously Digital Twins: From Industrial Concept to Business Intelligence Digital Twin technology has quietly revolutionized manufacturing and industrial operations. Now, Microsoft Fabric Digital Twin (Preview) brings this intelligence to every organization through a simple, low-code interface. Unlike Azure […]

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