by in Blog, Data & AI

How Top Industries can benefit most from Data Science & AI 

Explore the revolutionary role of Data Science and AI in propelling industries forward. From reimagining retail strategies and transforming manufacturing operations to advancing healthcare and reshaping finance and telecom, delve into the benefits and real-world applications of these technologies. Learn how iLink Digital’s expertise can guide your business towards embracing AI-driven growth and efficiency.

by in Blog, Digital Engineering & AI

6 Guided Strategies for Microsoft Power Platform Implementation 

The Microsoft Power Platform offers organizations the ability to accelerate digital transformation with its low-code/no-code solutions. But successful implementation requires a guided approach. This article delves into seven key strategies, from identifying business objectives to acquiring executive sponsorship, that ensure a fruitful deployment and maximum benefits from the platform. Dive in to understand how to harness the full power of this Microsoft offering.

by in Blog, SIMS

Choosing the Right Cybersecurity Services Partner: Step-by-Step Guide

In this blog, we’ll guide you through the crucial process of selecting the perfect cybersecurity ally. Know that your choice has a ripple effect that can mean the difference between resilience and vulnerability. Learn how to assess your needs, evaluate expertise, assess security offerings, check for 24/7 monitoring and support, and review client feedback when choosing a cybersecurity partner. Explore why iLink Digital can be your trusted cybersecurity partner with proven expertise, comprehensive services, 24/7 monitoring, and a track record of client satisfaction. Make a wise choice for lasting security. Choose iLink Digital!

by in Blog, SIMS

Cybersecurity Awareness Training: Arm Your Team Against Digital Threats

While most organizations invest in state-of-the-art security solutions, there’s often an overlooked vulnerability that can be easily exploited – The Human Element. This weakest link in the cyber security chain is the root cause of 82% of data breaches, including social engineering attacks and errors or misuse.   To address this inherent vulnerability and build a resilient security […]

by in Blog, Digital Engineering & AI

Streamline Your Business with ServiceNow Bonding: Simplifying Integrations 

In today’s interconnected business landscape, seamless data exchange between systems is crucial for optimizing operations and driving efficiency. ServiceNow Bonding, a B2B software integration methodology, offers a solution by automating data exchange between two systems. Leveraging ServiceNow APIs, organizations can effortlessly connect with the ServiceNow platform, unlock its vast capabilities, and streamline their business processes. In this blog post, we explore the benefits, common use cases, and considerations of ServiceNow Bonding.

by in Blog, RPA

A New Way of Building Attended Automations with UiPath Apps, UiPath Forms & Triggers, and FromIo

Building attended automation is crucial for businesses seeking operational efficiency and improved user experiences. UiPath Apps, UiPath Forms & Triggers, and FromIo offer powerful tools to create efficient attended automations. Explore how these solutions empower organizations to streamline workflows, enhance user experiences, and boost productivity.

by in Blog, Salesforce

5 Tips to keep your Salesforce Org Health in Top Shape

As a business leader, it’s crucial to prioritize the health of your Salesforce org to ensure optimal sales and marketing operations. Neglecting its well-being can lead to decreased productivity, missed opportunities, and even data breaches. In this blog, we’ll delve into the concept of Salesforce org health, explain why it’s essential to check, and provide five actionable tips to keep your org in top shape. From maximizing efficiency and security to improving user adoption and data quality, these tips will help you maintain a robust and optimized Salesforce org for your business.

by in Blog, Data & AI

Ace your Qlik to Power BI Migration in 10 Steps

Are you planning to migrate from Qlik to Power BI? The process can be challenging, requiring careful planning and execution. But don’t worry, iLink Digital is here to help you ace your Qlik to Power BI migration in just 10 steps. With our expertise and resources, we provide useful information, best practices, and professional advice to ensure a seamless transfer while maintaining data integrity and maximizing Power BI’s robust features. Whether you’re a business owner, IT specialist, or data analyst, we’ve got you covered. Get ready to unlock the full potential of Power BI with iLink Digital.

by in Blog, Data & AI, Uncategorised

Why Your Business Should Migrate from Cognos to Power BI?

Learn why businesses are choosing to migrate from Cognos to Power BI and how it can maximize the value of their data. Explore the advantages of Power BI, such as seamless integration with the Microsoft ecosystem, user-friendly interface, flexible pricing options, advanced analytics capabilities, and continuous updates. Discover iLink Digital’s comprehensive 8-step migration process and unleash the full potential of Power BI for your organization.

by in Blog, Digital Engineering & AI

Modernization to Elevate IT Resilience: Answering Why & How? 

Discover how modernizing your systems can significantly improve your business’s IT resilience. In today’s ever-changing technology landscape, businesses must embrace modernization to strengthen their IT infrastructure and adapt to new challenges. This blog explores the reasons behind modernization and provides practical steps to enhance your business’s resilience.

by in Blog, Conversational AI

Chatbots for Customer Service: A Must in 2023?

Driven by artificial intelligence, chatbots are shaping the future of customer service with their transformative potential. Our blog presents a statistical analysis of their essentiality in 2023, based on current trends and forecasts, showing how they enhance customer interactions, reduce costs, and offer personalized experiences. With their ability to provide immediate responses and facilitate self-service, chatbots are becoming a requisite tool for businesses to remain competitive in the digital age.

by in Blog, Cloud

5 Strategies for Maximizing Business Value on Your Cloud Journey 

In today’s digital era, harnessing the power of the cloud has become an indispensable element for businesses to thrive and succeed. However, despite focused efforts, many enterprises still struggle to make the most out of their cloud investments. Challenges such as lack of strategy, inadequate planning, and insufficient expertise can hinder progress. To help businesses overcome these complexities and maximize the business value of their cloud journey, iLink presents five effective strategies in this blog post.

by in Blog, Salesforce

Maximizing Revenue and Driving Growth with Salesforce Revenue Intelligence 

In today’s data-driven business landscape, maximizing revenue and driving growth is crucial for companies to stay competitive. Salesforce Revenue Intelligence offers a suite of tools and features that provide valuable insights into sales and revenue. By leveraging data and analytics, businesses can make informed decisions about pricing, customer behavior, and market trends, leading to enhanced sales and marketing efforts. This article explores the importance of Salesforce Revenue Intelligence and how it helps organizations gain a competitive advantage, optimize sales performance, improve customer retention, and make data-driven decisions.

by in Blog, Data & AI, Uncategorised

Why Power BI is a Game-Changer for Your Business Intelligence Needs

Power BI is a powerful business intelligence tool that enables organizations to make data-driven decisions and gain a competitive edge. With its user-friendly interface, extensive security capabilities, real-time information, AI abilities, and constant upgrades, Power BI is the ideal tool for businesses of all sizes. In this article, we explore why Power BI is the most preferred platform in the market by looking at its six advantages as a business intelligence solution.

by in Blog

MULTI-TENANCY ON OUTSYSTEMS: Answering How & Why?

OutSystems is a low-code platform that offers multi-tenancy support, a critical feature for modern applications that serve multiple customers or tenants. Multi-tenancy allows each tenant to have its own data, settings, and customization options while sharing the same application. In this article, we outline the basic steps to get started with multi-tenancy on OutSystems, including understanding the multi-tenant architecture, defining your data model, creating tenant-specific configurations, implementing tenant isolation and security, testing your application, and deploying it to your production environment. By following these steps, you can build and deploy a robust and secure multi-tenant application on OutSystems that supports multiple customers or tenants.

by in Blog, Conversational AI

Conversational AI in Insurance Industry: Top Use Cases to Explore

Looking to explore the potential of Conversational AI in the insurance industry? Our in-depth blog post delves into the top use cases, including automated policy servicing, real-time premium calculation, claim process automation, and 24/7 customer support. Discover how CAI can improve customer experience and increase efficiency in the insurance sector. Read on to learn more!

by in Blog, Uncategorised

6 Technologies to help your Business Achieve Sustainability Goals in 2023

Many corporate leaders are also discovering that sustainability can deepen their organization’s sense of purpose and help engage and retain new talent. However, businesses are aware that it’s nearly impossible to achieve their sustainability goals without looking outside the traditional methods and embracing technological innovations. 

Let’s explore how technology is enabling companies worldwide to move beyond talk and take concrete actions toward a sustainable future.

by in Blog, RPA

Cloud-Based RPA: The Next Frontier in Automation

Automation has become a buzzword in the business world, and for a good reason. Companies are embracing Robotic Process Automation (RPA) technology to streamline operations, reduce costs, and improve productivity. One of the latest trends in automation technology is Cloud-Based Robotic Process Automation (RPA). It offers a new frontier in automation that can help businesses achieve higher levels of efficiency and cost savings.

by in Blog, Digital Engineering & AI, Uncategorised

Agile Technologies: Revolutionizing Business Efficiency and Innovation 

Businesses that use agile technologies have gained insights, worked faster, and built stronger relationships with their customers. In this blog, we’ll explore some of the most popular agile technologies that are helping businesses today, how using them improves business decisions making, and other benefits of including them:

by in Blog, Salesforce

Top 7 Salesforce Trends To Follow in 2023 

As one of the most powerful CRM platforms, Salesforce assists businesses to build customer databases and streamline operations. While a lot of businesses have reaped the benefits of Salesforce CRM, some are yet to utilize its full potential. In order to accomplish the same, businesses must understand completely what key Salesforce trends to follow in 2023. In this blog, we’ll delve into these prominent trends that will set the tone for the Salesforce industry this year.

by in Blog, Data & AI, Uncategorised

What is Data Mesh? | Architecture, Principles, and Benefits 

What is Data Mesh? Data mesh is a decentralized data architecture that groups data according to a particular business domain, such as sales, finance, marketing, and more. The idea behind the data mesh architecture is that data should be managed independently by specific business domains and not in one centralized data platform, thereby making the […]

by in Blog, Salesforce

Smarter Marketing with Salesforce Einstein: How AI Personalizes Every Customer Journey

In the evolving world of digital marketing, one thing has become clear: people want to be understood. They want messages that speak directly to them—not mass emails or generic ads, but content that feels like it was created just for them.  Today, thanks to artificial intelligence (AI) and platforms like Salesforce Marketing Cloud and Account […]

by in Blog, Digital Engineering & AI

Azure AI Foundry: Redefining the Future of Enterprise AI

Introduction  Artificial Intelligence is no longer confined to experimental labs or cutting-edge startups. It is quickly becoming the foundation for the next wave of enterprise innovation. And now, with Microsoft’s new Azure AI Foundry, organizations have a unified, purpose-built platform to accelerate AI application development and deployment at scale.  This blog explores the transformative potential […]

by in Blog, Salesforce

BEAK AIOps for Incident Management: Reducing Downtime & IT Costs

Introduction  In modern enterprises, IT incidents are no longer just technical hiccups—they’re business disruptions. A server crash, failed update, or slow response can ripple across customers, employees, and revenue pipelines. The traditional method of “monitor, wait, and respond” is no longer enough. teams often forced to collaborate across siloed support tiers, applications, and services. This […]

by in Blog, Salesforce

The Future of Smart Billing: How AI and Automation are Transforming Revenue Management

Introduction: Billing as a Strategic Revenue Driver  In today’s hyper-connected digital economy, outdated billing systems are more than just an operational bottleneck—they’re a strategic liability. Manual invoicing, delayed payments, and revenue leakage not only erode profitability but also undermine customer trust. As businesses pivot toward subscription models, global payments, and dynamic pricing, the need for […]

by in Blog, SIMS

Best Practices for Migrating VMware Workloads to Azure VMware Solution (AVS)

Introduction  As enterprises reevaluate their VMware strategy in the wake of escalating licensing costs and Broadcom’s acquisition changes, Azure VMware Solution (AVS) has emerged as a compelling alternative. It enables organizations to migrate existing VMware workloads to Azure with minimal disruption, leveraging familiar tools like vSphere, NSX, and vSAN. But achieving a seamless migration demands […]

by in Blog, SIMS

How to Seamlessly Integrate AI into Your Existing Cloud, Hybrid, or On-Prem Infrastructure 

Introduction: AI Needs to Fit—Not Force—Your IT Landscape  AI adoption has moved beyond experimentation—it’s a strategic priority. However, there is a misconception that successful AI transformation requires a total overhaul of existing systems. In reality, the most effective AI strategies integrate with what you already have, leveraging current infrastructure across cloud, on-prem, or hybrid environments. According […]

by in Blog, Digital Engineering & AI

Empowering Finance with Copilot Agents: Redefining Intelligent Financial Operations 

In today’s dynamic business environment, finance teams are expected to go far beyond transactional reporting. They are expected to offer strategic insights, enforce governance, manage risk, optimize cost structures, and drive enterprise-wide value, often under tighter timelines and with fewer resources.  Meeting these expectations requires more than just process automation. It calls for intelligent, context-aware […]

by in Blog, Digital Engineering & AI

Empowering HR Community with AI Agents: The Rise of Agentic HR

Introduction: A New Era for HR Begins  Is your HR team still stuck in workflows that were designed for a different era? You’re not alone. As we navigate through 2025, HR departments face mounting pressure to do more with less while simultaneously delivering personalized, responsive services to employees. As workforce expectations shift and business demands […]

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