Customer experience should always be an integral part of every business strategy. Especially now, in today’s climate of adjusting to COVID-19 restrictions, paired with a lack of direct contact with customers, a shift to online services has emerged and with it, the need to provide a stellar experience from beginning to end. Businesses making the […]
Migrating your IT Infrastructure to Cloud using Lift and Shift approach is a great way to switch IT spending to a pay-as-you-go model and reduce CapEx costs. But in order to get a better ROI, already a variety of organisations—from tiny startups to global corporations, government agencies to non-profits—are embracing the cloud technology to build […]
The Industrial Internet of Things (IIoT) shows promise for the generation and use of Big Data in automation, but it is delivering little, as of yet. This is partly because deployment costs are high, and the benefits are not clear-cut. It’s also because the concept is not well defined. More importantly, the unique demands of […]
First, let’s identify what Big Data is. Put simply, Big Data deals with how to extract useful information from data sets that are too large and complex to be managed by traditional data processing software. Larger data sets lead to more confidence in the derived results while more complexity leads to higher probability of false […]
Data visualization is the process of translating information into a graphical representation. Using charts, graphs, and infographics, complex relationships can be conveyed to a user in an easily digestible format. Data visualization is also an art and science, and it lies at the intersection of communication, information science, and design. Effective visualizations help a user […]
Given the current situation with COVID-19, we want to provide an update on how iLink is moving forward with precautions. We are watching the situation closely and diligently following the guidelines laid out by the authorities at different locations/countries. Here is the summary of steps taken by iLink to make sure we remain operational and […]
Many small and midsize organizations are under constant pressure to reduce their IT and operations costs while not compromising their quality and services. Software Licenses form an important component of a technology budget and are often associated with a significant cost. Now, with the Microsoft Cloud Solution Provider (CSP) program, an organization can save significant cost on […]
According to channel industry observer CRN, trends show channel partners reducing the average number of vendors they work with from 18 to 14. IT vendors are therefore faced with more challenges when recruiting channel partners. In order to better attract prospective channel partners, IT vendors must include financial incentives like MDF (Market Development Funds) or co-op marketing funds in their channel partner programs to entice MSPs, VARs, and […]
Introduction – Understanding the Challenges Manageability of Distributed Devices at a Massive Scale Real-world IoT solutions often have a large fleet of devices deployed across a geographically distributed area. These devices can be heterogenous in nature – supplied by different manufacturers, of varying hardware specifications, and with varying feature-capabilities. Moreover, field-devices often have poor or […]
In cultivating a product into fruition, Product Managers extoll the value of empathy as a key component to success. But what should we listen for? What questions should we ask? Sometimes there are too many problems to solve in too short a time. How do we decide what to work on first? Like any good PM problem, […]
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