by in Press Release

iLink Digital Strengthens Global AI and Automation Capabilities with FourNxt Acquisition

Seattle / Dubai / Pune, 30 September 2025 – iLink Digital, a global leader in enterprise digital transformation, today announced the acquisition of a majority stake in FourNxt, a HyperAutomation specialist headquartered in Dubai with strong delivery operations in India. The acquisition marks a significant expansion of iLink’s AI and automation portfolio and establishes a new global business unit dedicated to delivering AI-powered business transformation.  […]

by in Blog, Salesforce

5 Reasons Your Salesforce ROI Is Stalling: How to Fix Them

Introduction  Salesforce has long been positioned as the backbone of modern customer engagement that effectively manages sales, marketing, and service operations, ensuring measurable ROI.  Yet, for many organizations, the reality is different. After the initial implementation glow, results plateau. Licenses remain active, processes run through the system, but the returns on investment don’t scale as planned. McKinsey research shows that as many as 70% […]

by in Beak, Blog

How BEAK AIOps Empowers Managed Service Providers?

The role of Managed Service Providers (MSPs) has never been more demanding. Clients no longer measure value by uptime alone as they expect seamless availability, rapid support, robust security, and cost efficiency as a baseline. At the same time, MSPs are dealing with increasingly complex environments: hybrid infrastructures, multi-cloud deployments, SaaS sprawl, and rising cybersecurity risks.  Traditional tools […]

by in Beak, Blog

BEAK Service Desk AI Agent: Revolutionizing IT Operations Through Intelligent Automation

Introduction  If you’ve ever worked on a service desk or IT ops team, you know the story all too well—tickets piling up, systems throwing alerts, and routine requests eating up valuable hours. What’s worse, many so-called “automation tools” promise relief but end up being little more than glorified chatbots. They reply, but they don’t reason. They offer answers, but they don’t act.  That’s the […]

by in Press Release

iLink Digital Scales AI Hackathon Series to Nurture India’s Next Wave of AI Talent

The initiative is designed to foster creativity, accelerate AI innovation and nurture the next wave of AI talent A unique opportunity to design and build intelligent AI agents for real-world scenarios, gain hands-on experience with enterprise-grade platforms At the heart of the Hackathon series are iLink’s proprietary platforms BEAK AI Studio and iGentic The program […]

by in Press Release

iLink Digital Achieves Microsoft Azure Expert MSP Status and Secures Spot on 2025 Inc. 5000 List

Pune, 25th August 2025 – iLink Digital, a global leader in digital transformation solutions, is celebrating two major milestones: earning the coveted Microsoft Azure Expert Managed Services Provider (MSP) designation and securing a place on the 2025 Inc. 5000 list of America’s fastest-growing private companies.  Microsoft Azure Expert MSP: A Four-Year Journey of Persistence After […]

by in Press Release

iLink Digital Appoints Pitchfork Partners as its Strategic Communications Partner

Mumbai/Pune, 10 July, 2025 – iLink Digital, a global leader in digital transformation services has appointed Pitchfork Partners Strategic Consulting LLP, a Mumbai-based reputation consultancy – as the strategic communication partner.  The consultancy will lead integrated communication efforts to enhance iLink Digital’s visibility across stakeholders and markets. Founded in 2002, iLink Digital is a global […]

by in Blog, Digital Engineering & AI

Simplifying Hybrid AI: How Azure Arc Unifies Multi-Cloud and Edge Workloads

Artificial Intelligence (AI) has shifted from being an experimental tool to becoming the backbone of competitive advantage across industries. In 2025, no boardroom conversation about growth, innovation, or operational resilience is complete without AI on the agenda. Yet the challenge is not whether to adopt AI, but how to deploy and manage it consistently across […]

by in Blog, SIMS

Tenant Copilot & Agent Factory: The Future of AI-Driven, Organization-Specific Productivity

The way we work is changing at lightning speed. Artificial Intelligence (AI) has moved from being a buzzword to becoming the backbone of enterprise productivity. From drafting emails to automating workflows, AI assistants are everywhere. But here’s the catch: most generic AI tools don’t understand your business context, your industry’s compliance requirements, or the language […]

by in Blog, SIMS

Cloud Cost Optimization: 5 Proven Strategies to Cut Cloud Spend in 2025

Introduction  Cloud spending is skyrocketing but so is waste. Many organizations facing rising Azure and Microsoft 365 bills have become a recurring pain point. IT leaders are often blindsided by unexpected invoices, finance teams lack granular cost visibility, and business units overspend on unused or underutilized resources.   With global cloud expenditure projected to reach $723.4 billion […]

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