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Digital Strategy Services

User Experience Design

We provide end-to-end UX/UI design services that are analytical and business-driven.  Each engagement is approached with an understanding of business needs, the customer experience, and industry standards relevant to the project.

  • Persona Development
  • Journey Maps
  • User Scenarios
  • Information Architecture
  • Wireframes
  • Prototypes
  • High Fidelity Mocks
  • Style Guidees
  • Graphic Assets

Outcomes Engineering

Our digital strategists engineer pragmatic short term wins, while setting the roadmap for sustained success through technology-business alignment.  Beyond understanding an organization’s people, process, and technology, we seek results that ultimately enhance culture, context, and communication through digital means.

  • Stakeholder Interviews
  • Business Requirements
  • Organizational Alignment
  • Benchmarking & KPI Setting
  • Digital Maturity Assessment
  • Governance & Adoption
  • Solution Development
  • Digital Strategy Roadmap
  • Financial Impact Analysis

Product Management

Product management entails working cross-functionality with technical experts, creative thinkers, and business leaders.  We work in fast-paced and innovative environments to define, develop, and deliver products that can scale and generate quantifiable ROI.

  • Competitive Analysis
  • Market Strategy
  • Business Case
  • Requirements
  • Roadmap
  • Product Delivery
  • Launch Plan
  • Product Marketing

Channel Partner Marketing

We work with channel-driven organizations to execute targeted marketing campaigns, optimize strategies for cost savings, and enable partner growth.  Our team of marketers, analysts, consultants, and technologists work together to deliver measurable, high-impact marketing outcomes.

  • Marketing Communications
  • MDF & Co-Op Fund Management
  • Partner Engagement & Readiness
  • Business Intelligence
  • Prospecting & Account Profiling
  • Collateral Development
  • Website Design & Development
"Customer analytics continues to be one of the biggest investments, with 52% intending to increase funding in 2019, focusing on customer journey analysis, customer needs analysis, voice of the customer (VoC) and digital marketing." - GARTNER 2019
52%
40% of all technology spending in 2019 went towards digital transformation. --IDG 2019
The new tech services gig economy will pair the right partners with the right skills at the right time. -- FORRESTER 2019
Nearly half of all companies say improving customer experience and customer satisfaction were the leading influences to start a digital transformation. -- PWC 2019
A fully optimized product manager can increase company profits by 34.2% --280 GROUP, 2020
OUR CLIENT SUCCESS STORIES

Case Studies

DIGITAL STRATEGY TEAM

Leadership

Diena Lee Mann
Diena Lee Mann
VP & GM, Digital Strategy

Diena Lee Mann leads strategic initiatives at iLink. She establishes collaborative partnerships with global enterprises to develop digital strategies that accelerate business growth, improve operational efficiency, and mitigate risks. Beyond generating impactful ROI and increasing shareholder value, her goal is to create sustainable and scalable value for clients through technology.

Noland Angara
VP Delivery, Digital Strategy

Noland has over 16 years of experience delivering channel partner marketing services to Fortune 50 technology companies. Noland oversees all aspect of service delivery for the Digital Strategy business unit within iLink Digital. He also leads daily business operations for Red Sky, a wholly-owned subsidiary of iLink Digital that services channel-driven enterprise companies with end to end solutions for their digital transformation journey.

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com

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