This article is related to a recent security event that was reported by Microsoft. Here is a synopsis of what happened – A group of hackers used OAuth consent framework as the attack vector and tried to gain access to organizational assets stored in Office 365. Microsoft had to take legal recourse to fight this cybercrime […]
Many modern businesses across the globe are betting their organizations on legacy applications that were developed years or even decades ago. Let’s face the truth – software is not like wine, it does not get better with age. The usability and features of applications become more and more outdated with changing demands of users. However, some systems are difficult to […]
Digital transformation has become mainstream for every business. With the challenges of COVID-19, it has become obvious for leaders to think and implement digital solutions across their organizations. Looking in terms of profitability, IDC predicts that by 2022, digital services and products will be responsible for 80% of new revenue growth.1 But along with digital strategy, enterprises need […]
Digital technology has become an essential part of the learning environment. With schools and universities shifting from in-person learning to a remote model, technology has never been more important. Approximately 320 million students are impacted in India itself. The latest figures released by UNESCO note some 1.3 billion learners around the world were not able to attend school or […]
Technology has transformed the way consumers interact with their favorite brands. Especially, in the last few months of Covid-19, consumers have shifted themselves to digital communication. As per the Harvard Business Review, 73 percent of all customers use multiple channels during their purchase journey.1 54% of social browsers use social media to research products.2 63% of customers expect […]
The holiday season has already arrived, but it will certainly look different this year. COVID-19 has impacted the way consumers purchase today, driving online sales as desires to shop in crowded stores or risk exposure diminish. Despite the uncertainty that continues to linger around the coronavirus pandemic, we’ll see people continuing to shop, celebrate, and […]
Let’s start with some statistics: 94% of service professionals spend over 50 hours working each week. (Harvard Business Review)1 About 190 billion dollars per year is spent to address the psychological and physical effects of burnout. (Harvard Business Review)2 66% of workers feel they do not have work-life balance in their lives. (Smallbiz Trends) 3 And only 23% of companies […]
Key Takeaways: COVID-19 is redefining how industries see healthcare and safety measures in 2020 and beyond. Industrial IoT will play a major role in implementing safety measures and ensuring business continuity. IoT based sensors, wearables, AR/VR, robots, and automation will be used for social distancing, remote accessibility, reducing onsite accidents, and improving other safety issues. As the novel […]
To stay competitive, the healthcare industry is recognizing the need to make patient experience a priority and figure out ways to make it better. It’s misleading to think that leveraging technology in the healthcare space is all about automation and redundancy of the workforce. It also offers opportunities to deliver the best customer service to […]
2020 can be marked as the benchmark of digital transformation as businesses around the globe are leveraging technology to continue amidst the lockdown and social distancing. It has become unimaginable for companies to sustain without using technology, be it BFSI, automotive, retail, or hospitality. Worldwide spending on technology reached $3,360 billion in 2019.1 Technology has […]
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