10th February 2025

by iLink Digital in Blog, UI/UX

10 Timeless Usability Heuristics for User Interface Design Creating Intuitive and User-Centric Experiences

Introduction Ever wonder why some apps and websites feel seamless, intuitive, and engaging while others leave you frustrated and confused? The secret lies in a set of fundamental design principles that govern how we interact with digital products. These ten usability heuristics aren’t just for designers—they’re essential for product owners, marketers, and entrepreneurs who want […]

29th January 2025

by iLink Digital in Blog, SIMS

Modernizing Your Security Operation Center (SOC) with Microsoft Sentinel SIEM

Introduction According to a Forrester study, “Organizations deploying Microsoft Sentinel are realizing a remarkable 234% ROI, over the period of three years”. As businesses are increasingly adopting cloud databases, hybrid infrastructures, and the rapid proliferation of IoT devices, the attack surface continues to expand at an unprecedented pace. Moreover, the sheer volume of security alerts […]

23rd January 2025

by iLink Digital in Blog, SIMS

Reimagining Cybersecurity in Healthcare with Microsoft Security Copilot

Introduction According to OCR Report, “Over 168 million individuals were affected by the biggest healthcare data breaches reported in 2024”. It is no stranger that healthcare has become the primary target for adversaries as it houses the most sensitive and valuable patient data and is increasingly under siege by sophisticated cyber threats.  Today’s healthcare organizations […]

23rd January 2025

by iLink Digital in Blog, SIMS

Top Cybersecurity Trends 2025 & Predictions

Introduction Cyberattacks against critical infrastructure have surged in 2024, increasing by 30% from 2023. As we stand on the edge of 2025, the cybersecurity landscape is rapidly changing with a bewildering array of evolving cyber threats and demands, rapid adoption of AI, and regulatory shifts. As adversaries increasingly adopt AI and LLMs to launch high-volume […]

9th January 2025

by Rene Charbonneau in Blog, Digital Experience

Top CX Trends & Predictions for 2025

Introduction  As we march into 2025, the customer experience (CX) is undergoing a tectonic shift driven by the rapid adoption of AI and the dynamic evolution of customer behavior. Beyond just technological advancement, AI and automation are reshaping the core principles of customer engagement, satisfaction, and loyalty. AI and copilots are revolutionizing customer interactions, enabling […]

18th December 2024

by iLink Digital in Blog, SIMS

Generative AI in Cybersecurity: A Double-Edge Sword or Cyber Shield?

Introduction  According to Gartner, 80% of businesses are likely to adopt Generative AI in their digital footprint, yet 60% remain unprepared to manage the associated cybersecurity risks. It is no longer news that Generative AI is marking a transformative impact across industries; businesses are already deriving value and material benefits from GenAI adoption. While GenAI […]

17th December 2024

by iLink Digital in Press Release

iLink Digital Acquires Majority Stake in Market Fusion Analytics to expand Data and AI capabilities

iLink Digital Acquires Majority Stake in Market Fusion Analytics to expand Data and AI capabilities Bothell, WA – December 17, 2024 iLink Digital, a leading provider of AI driven Digital Transformation solutions, announced the acquisition of a significant stake in Market Fusion Analytics (MFA), an innovative analytics and data science boutique. This strategic partnership […]

How Can Businesses Combat AI Powered Cyberattacks

11th December 2024

by iLink Digital in Blog, SIMS

How Can Businesses Combat AI-Powered Cyberattacks?

Introduction  Did you know that 60% of organizations are unprepared to defend against the growing threat of AI-powered cyberattacks? In the world of cybersecurity, AI empowers defenders to anticipate and neutralize evolving cyber-attacks in real-time with greater precision and speed. However, the recent advancements in AI and the mainstream availability of LLM capabilities are also […]

4th December 2024

by iLink Digital in Blog, HealthCare

Optimizing AI in Claims Management: How Automation is Transforming Insurance Providers

Claims management is central to the insurance industry, significantly influencing customer satisfaction, operational efficiency, and overall profitability. Traditionally, this process has been hampered by manual tasks and extensive paperwork, leading to delays and errors. However, the landscape is rapidly evolving with the emergence of AI and automation. These technologies are revolutionizing claims management by offering […]

1st December 2024

by iLink Digital in Blog, Data & AI

The Rise of Agentic AI: Unlocking the Future of Autonomous Intelligence

Introduction  What if we had a hyper-intelligent assistant capable of streamlining complex workflows efficiently, going beyond simply responding to our queries? This question is always at the forefront of the strategic agenda of business leaders. This vision is becoming a reality with the arrival of the third wave of AI- Agentic AI. Recognized by Gartner […]

10 Timeless Usability Heuristics for User Interface Design Creating Intuitive and User-Centric Experiences

Modernizing Your Security Operation Center (SOC) with Microsoft Sentinel SIEM

Reimagining Cybersecurity in Healthcare with Microsoft Security Copilot

Top Cybersecurity Trends 2025 & Predictions

Top CX Trends & Predictions for 2025

Generative AI in Cybersecurity: A Double-Edge Sword or Cyber Shield?

iLink Digital Acquires Majority Stake in Market Fusion Analytics to expand Data and AI capabilities

How Can Businesses Combat AI-Powered Cyberattacks?

Optimizing AI in Claims Management: How Automation is Transforming Insurance Providers

The Rise of Agentic AI: Unlocking the Future of Autonomous Intelligence

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