Sales & Service Cloud Optimization for a Global Utilities Enterprise A prominent multinational utilities provider, operating across several regions, was dealing with significant challenges stemming from siloed systems and heavily manual workflows. With customer expectations rising and operations growing increasingly complex, the organization turned to us for a digital transformation. Through strategic implementation of Salesforce […]
Modernizing Government Portals Efficiency with AI Automation and Analytics A leading government investment promotion authority operates an Investor & Consultancy Registration Portal (ICRP) to assist clients in applying for investment licenses. The authority sought to modernize their portal to improve decision-making, user experience, and management insights. Industry Government Administration Company Size 200-500 Employees Headquarters Kuwait […]
How a Leading Managed Care Organization Achieved Seamless Citrix to Azure Virtual Desktop Migration? A leading managed care solutions provider partnered with iLink Digital to modernize its desktop virtualization environment by migrating from Citrix Virtual Apps to Azure Virtual Desktop (AVD). With rising licensing costs, performance limitations, and growing security concerns, the client needed a […]
Streamlining IT Operations with AI-Powered RMM for a Leading Software Development Firm A leading software development company sought to modernize and consolidate its remote monitoring and management (RMM) operations. The client faced growing operational inefficiencies caused by fragmented tools, limited automation capabilities, and cumbersome remote access processes. They partnered with iLink Digital to implement BEAK—an […]
Empowering Enterprise-Wide Reporting through Power BI Migration and Centralized Portal As part of a larger cloud modernization initiative, a leading retail and restaurant chain partnered with iLink Digital to transition from Tableau to Power BI. They sought to create a unified reporting ecosystem that fosters self-service analytics, enables scalable governance, and enhances data-driven decision-making across […]
Transforming Global Quoting Operations with Apttus CPQ for a Leading Cloud Services Provider A globally recognized cloud storage provider partnered with iLink Digital to modernize and streamline its complex quote generation and pricing operations. With a rapidly expanding product catalog, multinational sales channels, and intricate approval workflows, the client faced inefficiencies that hindered agility and […]
Transforming Pharma Industry with iLink’s Power BI Center of Excellence (CoE) A globally recognized quick-service restaurant (QSR) brand with a broad presence across North America sought to enhance its real-time data capabilities to better serve its operational and marketing goals. Known for its innovation-driven approach and high-volume customer engagement, the brand needed a flexible and […]
Transforming Pharma Industry with iLink’s Power BI Center of Excellence (CoE) iLink Digital helped the leading pharmaceutical industry overcome the challenges of its fragmented and siloed reporting system that impeded its ability to leverage data effectively for strategic decision-making and operational excellence. The client partnered with iLink Digital to build a Power BI Center of […]
Empowering Enterprise Marketing Analytics with Microsoft Fabric A major North American restaurant chain struggled with reporting inefficiencies and data silos due to a fragmented analytics environment built on Snowflake, MicroStrategy, and Excel. They were heavily relied on manual processes and a single analyst further hindered timely insights. To streamline operations and empower teams with self-service […]
