BFSI
iLink empowers financial institutions with advanced analytics, automation, and personalized experiences using Generative AI and Open AI solutions for optimized operations and customer-centric services.
Business Problem
Compliance and regulatory reporting in the BFSI domain are complex and challenging processes. Evolving regulations, lack of data quality, consistency and accuracy, manual processes and a lack of standardization make it a challenging task.
Solution
- Generative AI models can be used to generate regulatory reports by analyzing financial data and ensuring compliance with applicable regulations. It can help streamline reporting processes, reduce errors, and improve accuracy in regulatory filings, ensuring adherence to regulatory requirements.
Business Value
- Improved regulatory compliance
- Lower costs of non-compliance
Customer Service Chatbot
Business Problem
BFSI companies spend a lot on BPO organizations for handling customer inquiries and support requests. These have huge cost implications.
Solution
- Generative AI models can be used to provide personalized and automated customer service through chatbots. It can generate responses to customer queries related to account balances, transaction history, loan eligibility, and other banking services, providing quick and accurate assistance 24/7.
Business Value
- Lower operational costs
- Improved customer experience
Drafting legal documents and contracts
Business Problem
Drafting legal documents and contracts are often time consuming and require much manual labour.
Solution
Given templates along with specific requirements, Generative AI models can be used to create company-specific contracts and legal documents
Business Value
- Lower operational costs
Stay Ahead of the Competition with iLink’s Solutions
Step into the future of intelligent automation, data-driven insights, and enhanced collaboration, and unlock the potential of your business and drive in the dynamic BFSI industry.
