Overview

AI-driven automation augments classic RPA by adding cognitive capabilities: document understanding, decisioning models, process mining, and predictive exception handling. The result is reliable automation that scales across complex enterprise processes.

Core Offerings

Co-pilot Studio

Design, train, and deploy conversational copilots that convert natural language into actions — triggering workflows, looking up records, and executing tasks across systems.

AI Builder

No-code AI components for document processing, form understanding, and prediction models that plug directly into automation flows.

Power Automate

Event-driven AI workflow automation and RPA that connects apps, APIs, and UI flows into reliable process orchestration

Copilot Agents

Conversational bots for customer and employee automation with built-in handoff to human agents and integration into automation flows.

Why it matters ?

End-to-end automation
Move beyond isolated bots to orchestrated processes that complete entire outcomes.
Intelligent decisioning
Use models to classify, predict, and route decisions — reducing exceptions.

Human + AI collaboration
Safe human-in-the-loop patterns for high-risk tasks.
Measured impact
Faster SLAs, lower cost-per-transaction, and fewer manual interventions.