Introduction Microsoft has introduced Computer Use in Copilot Studio as part of an early-access research preview, representing a major step forward in intelligent automation. This feature allows Copilot Studio agents to interact with websites and desktop applications just like a human—navigating graphical interfaces, clicking buttons, selecting menu options, and entering data. As a result, agents can work with virtually any system […]
Introduction In today’s data-driven world, organizations have mastered collecting data — but most still struggle to understand how their data is connected and why certain business outcomes occur. Traditional analytics answers what happened.Graph Analytics answers why it happened. During our recent session — the first partner-led deep dive on Graph Analytics in Microsoft Fabric — […]
Businesses today are sitting on more CRM data than ever—customer interactions, sales activities, product usage, support cases, marketing engagement, and more. But having data is no longer the competitive advantage. Acting on it in real time is. The reality for most organizations is simple: They have dashboards, forecasts, and insights… but teams still rely on manual decisions […]
Introduction Mid-Market organizations are often referred as the “growth engine” of the economy that has never been more competitive. They’re expected to operate with the precision of enterprises and the agility of startups without enterprise-level budgets. The challenges in managing customer relationships are clear and require immediate action. Many businesses find that CRM systems are intended to enhance connectivity […]
In today’s data-driven world, organizations are collecting enormous volumes of data across multiple systems — from SaaS applications and enterprise databases to IoT devices and streaming platforms. While having more data promises deeper insights, its value is realized only when it is efficiently ingested, integrated, and made accessible for analytics and AI initiatives. This blog explores the […]
In a world where AI is no longer just a “nice to have” but a strategic imperative, many organizations still struggle to realize its full potential. Despite the excitement around generative AI and automation, most enterprises find that true transformation doesn’t come from deploying a single model or tool—it comes from the groundwork that enables AI to […]
The cloud promised limitless scalability and agility — but as enterprises expanded on Microsoft Cloud, they discovered that growth brings complexity. Costs fluctuate, visibility fades across teams, and every workload impacts the bottom line. This is where AI and FinOps create balance. FinOps drives accountability and cost clarity, while AI adds intelligence through forecasting and predictive optimization. Together, they […]
There’s something deeply frustrating about watching your AI projects stall—not because of bad data or poor models—but because your cloud just can’t keep up. You’ve invested in the best frameworks, hired skilled data scientists, and built ambitious roadmaps. Yet, somewhere between model training and deployment, performance drops, costs spiral, or pipelines mysteriously fail. If that sounds familiar, you’re not alone. Many enterprises […]
In the race to harness AI for competitive advantage, 2026 is poised to be the watershed year when many organizations move beyond mere automation and into true autonomy. The era of “one-and-done” intelligent assistants is giving way to self-driving, multi-agent ecosystems that take decisions, coordinate actions, and adapt in real time. As you chart your […]
An in-depth exploration of what organisations and digital experience teams must prepare for next year. Introduction Artificial Intelligence (AI) is no longer a nice-to-have tool—by 2026 it will shape how we live, work and interact online. According to recent analyses, we’re entering a phase where AI evolves from assisting humans to operating with far greater autonomy and embedding into every digital experience. In […]
