Reshaping the Future of AI with Salesforce

Your Strategic Partner for Salesforce Excellence.

Through the acquisition of Dazeworks, iLink Digital is a Platinum continues to be a strong Salesforce Consulting Partner. With the best of global talent on our side, we are here to help you explore the true capabilities of cloud-based CRM all Salesforce Clouds. This is your key to realizing your Salesforce aspirations with the assurance of quality, lightning-fast delivery, unmatched scalability, and transparent communications.

As a Platinum Salesforce Partner, we bring proven expertise, innovation, and credibility to every engagement—helping organizations harness the full power of Salesforce, AI, and automation to reimagine customer connection.

We enable businesses to understand their customers deeply, anticipate needs, and act with agility.






Salesforce Consulting Services

Consulting & Assessments

Every successful Salesforce journey begins with clarity. Our consultants dive deep into your ecosystem—reviewing architecture, adoption patterns, and business processes—to uncover what’s working, what’s not, and where the biggest impact lies. The result is a practical roadmap that aligns your Salesforce strategy with real business goals.

Implementation Services

Implementation isn’t just about getting Salesforce up and running—it’s about getting it right. We combine technical expertise with business insight to configure Salesforce around how your teams actually work. From data setup to adoption enablement, we make sure your organization sees value from day one.

Development Services

When out-of-the-box isn’t enough, we build what your business truly needs. Our team designs custom, Lightning-ready applications that streamline workflows, simplify user experiences, and evolve with your growth. Every build is crafted for long-term performance and scalability.

Migration Services

Whether you’re moving from legacy systems or upgrading from Classic to Lightning, we make the transition effortless. Our migration experts ensure every record, workflow, and integration carries over smoothly—so you gain a modern, more powerful CRM without the disruption.

Integration Services

Your CRM is only as strong as the systems it connects to. We help you bring Salesforce and your enterprise tools such as, marketing platforms, data systems into one connected ecosystem. With seamless integration, your teams get real-time insights and a complete customer view.

AI& Automation Enablement:

AI and automation are redefining what Salesforce can do. We help you infuse intelligence into your CRM with Einstein, Agentforce, and custom automation workflows that save time, uncover insights, and elevate customer experiences. From predictive analytics to intelligent service bots, we make your CRM smarter, faster, and more proactive.

AppExchange App Development

Got an idea that could help others in the Salesforce ecosystem? We turn concepts into secure, Lightning-ready apps that meet Salesforce’s quality standards and deliver genuine business value. From design to listing, we handle the entire journey.

Managed Services

Your Salesforce environment should keep evolving as your business does. Our managed services team works as an extension of yours—monitoring performance, implementing new features, and optimizing configurations, so your CRM keeps driving results long after go-live.

Our Salesforce Solution Ecosystem

Sales Cloud & Revenue Cloud

Supercharge sales productivity with AI-powered forecasting, CPQ, and quote-to-cash automation that accelerates revenue realization.

Service Cloud

Deliver personalized, efficient customer support with intelligent case routing, chatbots, and knowledge automation frameworks.

Marketing Cloud & Data Cloud

Connect every interaction across marketing, sales, and service with unified data, real-time personalization, and predictive insights.

Experience Cloud

Build immersive portals and digital experiences that strengthen customer and partner engagement.

Einstein AI & Copilot Integrations

Empower your teams with AI that learns, predicts, and assists—integrated seamlessly with your existing workflows.

Industry Clouds

Deploy vertical accelerators for Healthcare, Financial Services, Manufacturing, and Retail, Automotive powered by Dazeworks’ reusable templates and iLink’s domain expertise.

Our Engagement Model

We offer flexible engagement models designed to meet your business where it is — and take it where it needs to go. Whether you need strategic guidance, delivery ownership, or on-demand expertise, our partnership scales to match your goals.

1. Trusted Partner

Strategic Augmentation

When you need flexibility and speed, our Salesforce experts become a seamless extension of your in-house team. Scale up or down as needed—without losing continuity, control, or quality.

2. Valued Partner

Managed Projects

We collaborate as one team—sharing accountability and co-owning success. From planning to execution, we deliver managed projects that align to your KPIs and business outcomes.

3. Strategic Partner

Strategic Sourcing

We take end-to-end ownership of Salesforce delivery—from roadmap design to deployment. Our team manages process, people, and performance, so your business can stay focused on strategy and customers.

4. Innovation Partner

Co-Innovation Framework

For forward-looking enterprises, we offer a model built on experimentation and collaboration. iLink and Dazeworks co-create Salesforce solutions infused with AI and automation—rapidly prototyping ideas, validating impact, and scaling what works.














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Why Choose iLink as Your Trusted Partner?

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Pure-Play Salesforce Partner
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certified Salesforce developers
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total certifications
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    xpertise across Sales, Service, Marketing, Field Service, Experience, Financial Services, Vlocity, Pardot, CPQ, NPSP, and LSC Clouds
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    Deep capabilities in Agentforce (AI-powered Service), Einstein Bots, Data Cloud Integrations, and AppExchange solutions
  • ✓
    Global delivery model with on-demand scalability and agile engagement frameworks

Our Client Portfolio

PayCor

lumel

Corsair

Redefine Your Customer Experience with Salesforce

Whether you’re optimizing, scaling, or infusing AI into your Salesforce ecosystem, we’re here to help you turn every customer interaction into business growth.

Focusing On Impact

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CASE STUDY
AI Powered Chatbot Helps Bank Improve Customer Satisfaction and Productivity

For clients in the banking industry, it has become increasingly imperative to provide the best customer experience.

Dive Deeper

Together, let’s focus on real

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