Introduction Is your organization spending millions on a CRM to streamline sales and boost customer relationships? But months later, you’re stuck in endless customization loops, frustrated by a platform that just doesn’t quite fit your unique business needs. Sound familiar? You’re not alone. This is the reality for many enterprises relying on generic CRM platforms. […]
As digital transformation accelerates, organizations face rising pressure to deliver more with fewer resources. From complex tech stacks and unpredictable cloud bills to fragmented tooling and rising support costs, application spending is becoming harder to track—and even harder to control. The result? Unchecked costs, underused assets, and IT investments that fail to deliver on business […]
Get rid of disconnected solutions, fragmented processes, and high ownership costs by adopting hyperautomation with Microsoft Power Platform. One of the world’s leading petroleum companies saved over $30 million by implementing end-to-end hyperautomation using Microsoft Power Platform. That’s the kind of real, measurable impact today’s enterprises are chasing. Organizations are facing mounting pressure to streamline […]
Did you know organizations spend nearly 40% of their IT budgets fixing issues caused by technical debt? While many organizations expand their digital footprint to meet their strategic goals, they often stick with their legacy systems due to technical debt, outdated code base, and lack of modernization efforts. Technical debt is always a silent killer […]
Introduction AI has been around since the 1950s, yet the large-scale adoption of Machine Learning models and ML platforms from Azure, AWS, and Google came in only by 2015. Leveraging deep learning ML models as its foundation, Gen AI was born. While everyone started using Gen AI, the question still remained around how Gen AI […]
Introduction As we march into 2025, the customer experience (CX) is undergoing a tectonic shift driven by the rapid adoption of AI and the dynamic evolution of customer behavior. Beyond just technological advancement, AI and automation are reshaping the core principles of customer engagement, satisfaction, and loyalty. AI and copilots are revolutionizing customer interactions, enabling […]
Introduction According to the RedHat survey, 95% of respondents consider application modernization as a critical priority for their organization’s success. Most of the forward-thinking organizations are already reaping the benefits of scalability, improved customer experience, and competitive advantage. However, with an increasingly complex IT landscape, high rising costs, limited skills, and execution complexities, there is […]
In today’s fast-paced digital era, businesses are consistently on the lookout for cutting-edge solutions to streamline operations, boost productivity, and offer unmatched customer experiences. Microsoft’s Power Platform is leading the charge in this digital transformation journey, enhanced further by breakthroughs in artificial intelligence through AI-driven copilots. These innovations are more than mere tools; they are […]
Introduction As Apple unveiled its highly anticipated Vision Pro headset, the tech world buzzed with excitement, hailing it as a groundbreaking device that would revolutionize augmented reality (AR) experiences. However, upon closer examination and comparison with the Microsoft HoloLens, which was released nearly eight years ago on March 30, 2016, it becomes evident that the […]
In today’s digital-first world, customer expectations are sky-high. Customers demand seamless, personalized interactions across every touchpoint – website, mobile app, social media and now Apple Vision Pro. We discussed Customer Experience Strategy in detail in Crafting a Winning Customer Experience Strategy: Digital Experience Platforms (DXPs) shine as necessary powerful tools to orchestrate excellent customer journeys […]
