How a Global Staffing Leader Enhanced Recruiting with Salesforce Agentforce

A leading global staffing enterprise struggled with fragmented systems and manual recruiting processes. iLink Digital modernized their recruitment operations with Salesforce Agentforceenabling scalable automation, personalized candidate engagement, and real-time visibility—driving faster hiring cycles and greater recruiter efficiency. 

Industry

Staffing & Recruiting

Company size

10K+ Employees

Headquarters

Zurich, Germany

Client Overview

The client is a global leader in workforce solutions, providing talent acquisition and HR services across diverse industries. They’re deeply committed to connecting people with opportunities, the organization focuses on delivering personalized, scalable, and efficient recruitment experiences worldwide. 

Challenges

Solution

Business Outcome

360° Candidate & Client Visibility

Unified insights across 60+ countries for better decision-making. 

Rapid AI Deployment

Generative AI rolled out in just 2 weeks. 

Higher Accuracy

100% accuracy in order creation powered by Einstein AI. 

Personalized Engagement

Agentforce enabled 1:1 recruiter-applicant interactions at scale. 

Operational Efficiency

Significant time saved across order intake, resume screening, and interview processes. 

Unified Global Talent Supply Chain

Real-time tracking of hiring metrics with a single source of truth. 

Looking to scale recruitment or workforce management with AI and Salesforce?

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    ADDRESS

    63739 street lorem ipsum City, Country

    PHONE

    +12 (0) 345 678 9

    EMAIL

    info@company.com